Lending Simplification: A Strategic Initiative

Is your credit union bogged down in trying to deliver a wide range of lending products, many of which have poor utilization? Are some of these products also labor intensive, leading to inefficient delivery and a “clunky” member experience?

Join us to hear real life experiences from the lending team at $5.1 billion Ent Credit Union.

You’ll hear about their initiative to:

  • Focus on simplification and speed of delivery across the entire credit union
  • Identify loans that have not reached a critical mass even though they were designed to meet member needs
  • Evaluate the overall member experience 
  • Develop alternatives to eliminated products
  • Improve processes

Meet Your Speakers from Ent Credit Union:

  • Bill Vogeney: Chief Retail Officer
  • Jon Paukovich: Chief Lending Officer
  • Darrell Noble: Director, Mortgage Lending Support and Servicing
  • Joan Taylor: Director Consumer Lending Pprojects
  • Casey Perkins: Director Consumer Lending Operations

This session is Council-member only.  Only register if you are a current CUNA Council member. 
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